Shipping Policy

Welcome to our store! We are committed to providing a smooth and reliable shipping experience across the United Arab Emirates.

Processing Time

• Orders are usually processed within 1–3 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Estimated delivery time within the UAE is 5–12 business days depending on the customer’s location and product availability.
• Remote areas may require additional delivery time.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
• Free shipping promotions may be available on selected products or order values.

Order Tracking

• Once your order is shipped, a tracking number will be provided via email or SMS so you can monitor your shipment status.

Delivery Delays

• Delivery times may occasionally be affected by customs clearance, weather conditions, public holidays, or courier delays.
• We appreciate your patience and understanding in such situations.

Incorrect Address

• Customers are responsible for providing accurate shipping information.
• We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Lost or Damaged Packages

• If your package arrives damaged or is lost during transit, please contact our support team within 48 hours of delivery confirmation for assistance.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support